Privacy Policy

At Dark Gems we value the privacy of our customers. In this privacy policy we explain what personal data we collect, how we use it, and what rights you have with regard to your data. By using our website www.darkgems.nl you agree to this privacy policy.

1. Information we collect

We may collect the following personal data:

NameAddressEmail addressPhone numberPayment informationIP addressWebsite usage data (e.g. pages visited, duration of visit)

2. How we use your data

We use your data for the following purposes:

Processing and delivering your ordersCommunication about your order or other questionsImprovement of our website and servicesMarketing purposes, such as sending newsletters (with your consent)Complying with legal obligations

3. Sharing your data

We do not share your personal data with third parties, except:

With service providers who help us run our business, such as payment processors and delivery servicesWhen we are legally required to provide informationTo protect our rights and property

4. Retention period

We will not retain your personal data for longer than is necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

5. Security

We take appropriate technical and organizational measures to protect your personal data against loss, theft and unauthorized access.

6. Your rights

You have the following rights with respect to your personal data:

Right to access: you can request which data we have about you. Right to rectification: you can have incorrect data corrected. Right to erasure: you can request to have your data erased. Right to restriction of processing: you can restrict the processing of your data. Right to portability: you can request to transfer your data to another party. Right to object: you can object to the processing of your data.

To exercise any of these rights, you can contact us at info@darkgems.nl

7. Cookies

We use cookies to improve the user experience on our website. For more information about our use of cookies, please see our cookie policy.

8. Changes to this privacy policy

We may change this privacy policy from time to time. The most recent version of the policy will always be available on our website. We recommend that you check this policy regularly.

9. Contact

If you have any questions about this privacy policy or how we process your data, you can contact us at info@darkgems.nl or via the contact form.